Privacy Policy (GDPR) – EDUhelp.ro

1. Data Controller

Personal data collected through the website www.eduhelp.ngo are processed by:

EDUHELP Personal Development Association
Tax Identification Number (CIF): 49240588
Registered office: 287 Pantelimon Road, Block 10, Entrance D, 7th Floor, Apt.146,Sector 2, Bucharest, Romania
E-mail: contact@eduhelp.ngo

The Association acts as data controller in accordance with Regulation (EU) 2016/679 – GDPR and the applicable Romanian legislation.

2. What personal data we collect

Depending on how you use the platform, we may collect:

a) When creating a user account

first name
last name
e-mail address
address (optional)

b) For newsletter subscription

e-mail address
name (optional)

c) When using involvement forms / Form 230

data voluntarily provided in accordance with the legal form
contact details necessary for further communication

d) Technical data

IP address
browser and device information
data generated by CAPTCHA systems
essential cookies

e) User-generated content

comments
articles
other materials voluntarily published on the platform

3. Purposes of processing

Personal data are processed for:

Creating and managing user accounts
Administering the online community and published content
Sending newsletters and information about EDUHELP projects
Facilitating support through Form 230 and sponsorships
Communication with users and responding to requests
Ensuring platform security and preventing abuse
Complying with legal obligations of the Association

4. Legal basis

Processing is based on:

user consent – Art. 6(1)(a) GDPR
legitimate interest of the Association – Art. 6(1)(f)
legal obligations – Art. 6(1)(c)

5. Data retention

Account data: for the duration of the account
Newsletter data: until consent withdrawal
Published content: until deletion by author or moderator
Technical logs: according to security policies

6. Disclosure of data

Data may be shared with:

technical service providers (hosting, maintenance)
public authorities when legally required
project partners, only with consent

We do not sell personal data.

7. Your rights

You have the right to:

access your data
rectification
erasure (“right to be forgotten”)
restriction of processing
data portability
objection
withdrawal of consent
lodge a complaint with the supervisory authority

Requests can be sent to: contact@eduhelp.ngo

8. Data security

We implement technical and organisational measures such as:

restricted access
reCAPTCHA systems
secure connections
regular backups

9. User-generated content

Users are responsible for:

legality of published materials
respecting third-party rights
not publishing other persons’ data without consent

The Association may moderate or remove content that breaches community rules.

10. Cookies

The website uses cookies according to the Cookie Policy available separately.

11. Updates

This policy may be updated periodically. The current version is always available on the website.

12. Contact

For any questions regarding data protection:
E-mail: contact@eduhelp.ngo